Coaching & development for organisations
Helping people think more clearly, respond more flexibly and move forward with purpose
The Direction Coach provides evidence-based coaching, facilitated learning and psychological insight for organisations that want to support better leadership, healthier working relationships and more thoughtful decision-making.
I work with leaders, managers, teams and professionals to help them recognise the patterns affecting how they think, communicate and act, particularly during periods of pressure, change or uncertainty.
My approach combines coaching psychology, behavioural science and practical workplace experience. It is thoughtful, accessible and focused on helping people turn insight into useful action.
Experience across organisations
I have significant experience coaching middle leaders within education and senior leaders in the NHS, as well as supporting professionals navigating leadership, career and organisational challenges.
This experience gives me a grounded understanding of the pressures facing people working within complex systems: competing priorities, organisational change, accountability, challenging relationships and the need to make sound decisions when time and capacity are limited.
Ways I can support your organisation
Leadership and professional coaching
One-to-one coaching for leaders, managers and professionals who need space to think, make decisions, strengthen confidence, manage competing demands or navigate change.
Coaching can be delivered as standalone sessions, focused programmes or longer-term development support.
Areas of focus can include:
leadership identity and confidence
decision-making and strategic thinking
managing pressure and competing demands
communication and working relationships
boundaries and sustainable performance
career and organisational transitions
developing greater psychological flexibility
Group coaching and facilitated development
Structured group sessions that help colleagues reflect, learn together and turn discussion into practical next steps.
Sessions can support:
psychological flexibility
leadership and management development
confidence and decision-making
boundaries and sustainable performance
communication and working relationships
navigating uncertainty and change
shared reflection and peer learning
Click image to download PDF with all workshop and guided session options
Workshops & Guided Sessions
Interactive workshops designed to help participants notice unhelpful patterns, understand their responses and make more deliberate choices.
Most popular sessions is currently:
Rewrite the Logbook
Exploring how past experiences, assumptions and internal stories influence present-day confidence, behaviour and decision-making.
Participants learn to identify the evidence they have been carrying forward and begin developing a more useful relationship with the stories shaping their actions.
Workshops can be adapted for leadership teams, staff groups, professional networks and organisational development programmes.
DISC-informed team development
DISC provides a shared language for exploring communication, behavioural preferences and team dynamics.
I use DISC as a developmental insight tool, not as a diagnosis or a way of putting people into fixed boxes. The focus is on helping people understand differences, communicate more effectively and make practical improvements to how they work together.
Sessions can combine individual DISC profiles, team insight, facilitated discussion and follow-up coaching.
Minimum of 5 participants required.
SafeStream® Mapping
SafeStream® Mapping is my distinctive approach to helping organisations examine the relationship between how work moves and how people experience it.
It brings together the practical principles of value-stream mapping with psychological safety to identify points of friction within communication, collaboration and decision-making.
Rather than looking only at processes, SafeStream® Mapping also explores the human conditions surrounding them:
Where does communication become blocked or distorted?
Where are people reluctant to question, challenge or contribute?
What slows down decision-making or creates avoidable rework?
Where could greater trust, clarity or inclusion improve performance?
The process helps teams identify psychological and operational bottlenecks and develop practical actions that support trust, transparency, contribution and sustainable improvement.
An evidence-based approach
My work is grounded in coaching psychology, behavioural science and psychological flexibility.
Rather than offering quick fixes or generic motivation, I help people understand what is influencing their behaviour, clarify what matters and identify actions that are realistic, purposeful and within their control.
Depending on the project, evaluation can include:
agreed individual or organisational objectives
participant feedback
reflective and psychological measures
goal-progress reviews
reported changes in confidence or behaviour
evidence of changes in working practice
Any reporting is agreed with the organisation in advance, with clear boundaries around individual confidentiality.
A practitioner-researcher perspective
Alongside my coaching and development work, I contribute to applied psychological research and writing.
I am a contributing author to the forthcoming book A Psychological Understanding of Criticism and Mental Health: From Theory to Practice. My contribution reflects my wider interest in how experiences, relationships and internalised stories affect confidence, communication and behaviour.
My MSc Coaching Psychology research examined how self-directed coaching can help people move from feeling stuck towards greater awareness, psychological flexibility and purposeful action. I am developing this research for publication and continue to integrate emerging evidence into my practice.
This practitioner-researcher approach means my work is informed by evidence while remaining grounded in the realities of people, teams and organisations.
I am an 2 x MSc-qualified Coaching Psychology Practitioner, ICF-credentialed coach and Foundation Chartered Manager with more than 400 hours of coaching experience.
Before establishing The Direction Coach, I spent two decades working within engineering, education and leadership, giving me direct experience of organisational pressure, competing priorities, culture and change.
I bring psychological depth without unnecessary jargon. My role is to create the conditions in which people can think honestly, recognise what may be getting in the way and identify what they are prepared to do next.
I work online and in person and am based in West Sussex.
Let’s work together
Every organisation is different. Coaching, workshops and development programmes can be shaped around your:
objectives and intended outcomes
participant group
organisational context
timescale
delivery requirements
available budget
To discuss leadership coaching, team development, workshops or a tailored organisational project, contact:
or complete the form